Out of hours
If you need to see a Doctor:
We may ask to meet you at surgery.
A visit to your home.
Phone advice and / or a phoned prescription.
The call may be handled by the out of hours service which is accessed by dialling 111 to have your condition assessed.
This is absolute; we cannot even tell close members of your family about what occurs in consultations.
Only in extreme circumstances e.g. if someone’s own life or those around them are directly threatened can we speak to anyone else. Reception staff are not allowed to divulge any information to ANYONE other than the patient themselves.
If you have had tests organised by the practice we advise patients to call for these results 7 days after the blood test being taken. Please note that tests requested by Hospital Doctors are not routinely forwarded to the practice they go back to the Hospital Doctor.
We do not divulge pregnancy test or other sensitive results on the phone nor to anyone other than the patient.
If no further appointment is needed we will advise you when and how to obtain them.
Freedom of Information
This Publication Scheme is a complete guide to the information routinely made available to the public by Beacon Primary Care General Practitioners. It is a description of the information about our General Practitioners and Practice which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.
How much does it cost?
The publications are all free unless otherwise indicated within each Class. Where information is provided at a cost the charges will be calculated as set out in Class 7.
How is the information made available?
The information within each Class is either downloadable from the practice website or available in hard copy from:
Beacon Primary Care,
Sandy Lane Health Centre,
Your rights to information
In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about Beacon Primary Care General Practice under the NHS Openness Code 1995.
The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.
From January 1st 2005 it will oblige the General Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release.
New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.
Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact: Senior Partner or Practice Manager to do this.
Beacon Primary Care
Sandy Lane Health Centre
Classes of Information
All information at the Beacon Primary Care General Practice is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are e.g. the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories:
Cost of Information
For the most part, we will charge you only for hard copies or copying onto media (e.g. CD ROM). Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available. Charges are as follows:
Via the Beacon Primary Care Website
Free of charge, although any charges for Internet Service provider and personal printing costs would have to be met by the individual
You can get free internet access with assistance at any local library.
Leaflets and brochures
Free of charge for leaflets or booklets on, for example, services we offer to the public.
The charges will be reviewed regularly.
This is the web site of the Information Commissioner
This is the web site of the Lord Chancellor's Department
This is the NHS Freedom of Information web site
NHS Openness Code-
FOI Act 2000
Code of Practice under Section 45 FOI Act 2000
Code of Practice under Section 46 FOI Act 2000
Statement of Fees and Allowances payable for General Medical Practitioners in England
Material available through this Publication Scheme is subject to the General Practice's copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For HMSO Guidance Notes see www.hmso.gov.uk/guides.htm
We will do our best to meet your needs but we do need your help.
You can help us by:
Informing us if you cannot attend for a pre booked appointment. “DNAs” or no shows are a huge source of wasted resource especially when for a pre booked specialist session e.g minor surgery / vasectomy. We operate a 3 strikes and removal policy.
Informing us of a change of address, this is vital for communications. Please bring in proof of new address e.g bills etc.
Informing us of a change of telephone number.
Not behaving aggressively towards any staff.
The practice considers aggressive behaviour to be any personal, abusive and/or aggressive comments, cursing and/or swearing, physical contact and/or aggressive gestures.
The practice will request the removal of any patient from the practice list who is aggressive or abusive towards a doctor, member of staff, other patient, or who damages property.
All instances of actual physical abuse on any doctor or member of staff, by a patient or their relatives will be reported to the police as an assault.
We are paid £106.10 per patient per year.
This provides all your G.P. services including out of hours and enhanced services for 1 year.
This is far less than the national average – which is £136
What £136 a year can’t get you:
A Sky subscription on the Original (cheapest) bundle: £17.20 per month = £206.40 per year.
A 4G phone subscription with a free phone: cheapest one available with a free phone is £12.50 per month = £150 per year.
A 51g Mars bar every day: 60p x 365 days = £219 per year.
A subscription to the Observer every week = £150.80 per year.
An average bottle of wine every two weeks = £208.52 per year.
A trip to the cinema every fortnight = £169.78 per year.
A haircut every month = £179.40 per year.
All GP practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Beacon Primary Care in the last financial year was £50,929 before tax and National Insurance. This is for 3 full time GPs and 4 part time GPs and 0 locum GPs who worked in the practice for more than six months.
It should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.