Prescribing Hub
Who we are:
• Team of 7 including (independent prescriber) pharmacist, level 3 pharmacy technician, prescription clerk and various other staff with a range of skills and experience
• We are a dedicated team
• Have a phone line available to patients 5 days a week 9am – 5pm (Wednesday 9am – 1pm)
• We provide a service to 5 GP surgery-sites across West Lancs
• We provide clinical and administrative support and advice to staff and patients
• We are heavily involved in the care of patients in nursing and residential homes across West Lancs, including visiting patients to improve care
• Great relationship with CCG and NHSE with us being a leader in generating new ideas, policies and guidance
What we do:
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Provide in-house training to the prescribing team and all clinical staff, and administrative staff
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Provide a high level of service to patients (and staff across West Lancs including) by assisting in clinical queries, prescription queries on a daily basis in high quantity and quality
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Provide a service with continuity due to the team of 7 being stable and dedicated
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We simplify what can be a complicated process improving and streamlining patient care
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Help vulnerable patients and have special services to assist those; we set up prescription ordering agreements with pharmacies to take care of the most vulnerable
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Liaising with hospitals and other secondary and tertiary providers
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Liaise and provide assistance to majority of pharmacies across West Lancs
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Setting up shared care agreements and managing monitoring requirements of patients on medication for which it is needed
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Stoma/appliance provision and assisting patients in getting their appliance-type prescriptions to where they need them
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Medication reviews
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Medication optimisations
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De-prescribing to improve patient care
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Synchronisation of repeat prescriptions
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Blister pack prescriptions and assistance
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We reduce wastage of medicines
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Continued education to patients over prescriptions; what can be prescribed and cannot, where they can take advantage of self-care and help them take control of their health. Click here for self care information.
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Empower patients to take control of their prescriptions and medications
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Signpost to relevant organisations, resources, information, or the appropriate clinician to speak with
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We catch any monitoring requirements, overdue medication reviews, BP checks etc.
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Provide written support and information packs
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Provide for those who need it information about medications, advice, how to change medications including how to change doses safely i.e. titration plans
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Continually developing and researching new ideas, guidance, protocols, all to improve our efficiency and patient care