Prescribing Hub

Who we are:

•    Team of 7 including (independent prescriber) pharmacist, level 3 pharmacy technician, prescription clerk and various other staff with a range of skills and experience
•    We are a dedicated team
•    Have a phone line available to patients 5 days a week 9am – 5pm (Wednesday 9am – 1pm)
•    We provide a service to 5 GP surgery-sites across West Lancs
•    We provide clinical and administrative support and advice to staff and patients
•    We are heavily involved in the care of patients in nursing and residential homes across West Lancs, including visiting patients to improve care
•    Great relationship with CCG and NHSE with us being a leader in generating new ideas, policies and guidance

What we do:

• Provide in-house training to the prescribing team and all clinical staff, and administrative staff

• Provide a high level of service to patients (and staff across West Lancs including) by assisting in clinical queries, prescription queries on a daily basis in high quantity and quality

• Provide a service with continuity due to the team of 7 being stable and dedicated

• We simplify what can be a complicated process improving and streamlining patient care

• Help vulnerable patients and have special services to assist those; we set up prescription ordering agreements with pharmacies to take care of the most vulnerable

• Liaising with hospitals and other secondary and tertiary providers

• Liaise and provide assistance to majority of pharmacies across West Lancs

• Setting up shared care agreements and managing monitoring requirements of patients on medication for which it is needed

• Stoma/appliance provision and assisting patients in getting their appliance-type prescriptions to where they need them

• Medication reviews

• Medication optimisations

• De-prescribing to improve patient care

• Synchronisation of repeat prescriptions

• Blister pack prescriptions and assistance

• We reduce wastage of medicines

• Continued education to patients over prescriptions; what can be prescribed and cannot, where they can take advantage of self-care and help them take control of their health. Click here for self care information.

• Empower patients to take control of their prescriptions and medications

• Signpost to relevant organisations, resources, information, or the appropriate clinician to speak with

• We catch any monitoring requirements, overdue medication reviews, BP checks etc.

• Provide written support and information packs

• Provide for those who need it information about medications, advice, how to change medications including how to change doses safely i.e. titration plans

• Continually developing and researching new ideas, guidance, protocols, all to improve our efficiency and patient care