Who we are:
- Team of 8 including 2 independent prescriber pharmacists, a level 3 pharmacy technician, 2 prescription clerks and other staff with a range of skills and experience
- We are a dedicated team
- Have a phone line available for patient queries Monday to Friday from 11 – 12 noon. The easiest way to contact the prescribing team is by email at: [email protected]
- We provide a service to 4 GP surgery-sites across West Lancs
- We provide clinical and administrative support and advice to staff and patients
- We are heavily involved in the care of patients in nursing and residential homes across West Lancs, including visiting patients to improve care.
- Great relationship with ICB and NHSE with us being a leader in generating new ideas, policies and guidance
What we do:
- Provide in-house training to the prescribing team and all clinical staff, and administrative staff
- Provide a high level of service to patients (and staff across West Lancs including) by assisting in clinical queries, prescription queries on a daily basis in high quantity and quality
- Provide a service with continuity due to the team of 7 being stable and dedicated
- We simplify what can be a complicated process improving and streamlining patient care
- Help vulnerable patients and have special services to assist those; we set up prescription ordering agreements with pharmacies to take care of the most vulnerable
- Liaising with hospitals and other secondary and tertiary providers
- Liaise and provide assistance to majority of pharmacies across West Lancs
- Setting up shared care agreements and managing monitoring requirements of patients on medication for which it is needed
- Stoma/appliance provision and assisting patients in getting their appliance-type prescriptions to where they need them
- Medication reviews
- Medication optimisations
- De-prescribing to improve patient care
- Synchronisation of repeat prescriptions
- Blister pack prescriptions and assistance
- We reduce wastage of medicines
- Continued education to patients over prescriptions; what can be prescribed and cannot, where they can take advantage of self-care and help them take control of their health. Click here for self care information.
- Empower patients to take control of their prescriptions and medications
- Signpost to relevant organisations, resources, information, or the appropriate clinician to speak with
- We catch any monitoring requirements, overdue medication reviews, BP checks etc.
- Provide written support and information packs
- Provide for those who need it information about medications, advice, how to change medications including how to change doses safely i.e. titration plans
- Continually developing and researching new ideas, guidance, protocols, all to improve our efficiency and patient care