Please note only Talk and Treat phone calls can be booked online not face to face appointments yet. Please do not attend at the time, the Doctor will call you and arrange an appointment if you need it.
You can use your computer, tablet or smartphone to access us and to get information
- Order Prescriptions and pass messages to the prescribing centre
- Book a Talk and Treat Appointment direct
- See your medical record
- See your blood results Xray results
- Message the Surgery
Do not forget to add patient access to your browser bookmarks so that you can easily access it in the future.
How to use this Service
EHR Viewing System
Changing your details
Frequently Asked Questions
Patient Access video tutorials
NHS England – easy read guides to GP online services
NHS England: videos about using GP online services
The Patient Responsibility
Advantages & Disadvantages
- No queuing to get results
- You can check the accuracy of your medical record
- You are empowered to become more involved in your own medical care
- You may be greeted with something in your medical history you didn’t want to be reminded of
- You may read some bad news before the doctor has a chance to look at it
- Results may be abnormal and cause you to worry
- You may see x-ray results and not know how to interpret what you see – this may cause some worry
What to do
- Ring the surgery and ask for a telephone consultation
- If out of hours, don’t look at the results if you are prone to worry – wait until the surgery opens before checking
- Speak with NHS 111
- Ring A&E only if you are feeling really unwell
Abuse of the Online System
Abuse of the system includes, but is not exclusive to the following:
- Sending needless or abusive messages to the Practice
- Repeatedly booking and cancelling appointments
- Repeatedly booking appointments over a short period of time
- Booking appointments and not attending them
- Any offensive or abusive messages through the service
- Requesting prescriptions that you do not need.
We take the security of your information very seriously. Our clinical systems provider ensures that the information you provide when using the online services portal is protected. All communications with the web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.
Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.