Why and How


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Sandy Lane Health Centre, Westgate, Skelmersdale. Lancs. WN8 8LA

Railway Road Surgery, 11 Railway Road, Ormskirk, Lancs. L39 2DN

Hillside Health Centre, Tanhouse Road, Skelmersdale. Lancs WN8 6DS

North Meols Medical Centre, Church Road, Banks Southport PR9 8ET

Email: Welaccg.beaconprimarycare@nhs.net  Fax: 01695 556144

Surgery Closed? Not an emergency? Not sure what to do?   CALL 111



Telephone: 01695 736000

Why and how we collect the information?

We may ask for or hold personal confidential information about you which will be used for the support and delivery of appropriate care and treatment.  This is to support the provision of high quality care.

These records may include:

" Basic details, such as name, address, date of birth, next of kin

" Contact we have had, such as appointments and home visits.  

" Details and records of treatment and care, including notes and reports about your health

" Results of test for example blood tests, X-rays

" Information from people who care for you and know you well, such as health professionals and relatives.  

It may also include personal sensitive information such as sexuality, race, your religion or beliefs, and whether you have a disability, allergies or health conditions.  It is important for us to have a complete picture, as this information assists staff involved in your care to deliver and provide improved care, deliver appropriate treatment and care plans, to meet your needs.  

Information is collected in a number of ways, via your healthcare professional, from hospital letters or directly given by you.  

How we use your information?

" To help inform decisions we make about your care.

" To ensure that the treatment is safe and effective

" To work effectively with other organisations who may be involved in your care

" To support the health of the general public

" To ensure our services can meet future needs

" To review care provided to ensure it is of the highest standard possible.

" To train healthcare professionals

" For research and audit

" To prepare statistics on NHS performance

" To monitor how we spend public money

There is huge potential to use your information to deliver care and improve health and care services across the NHS and social care.  The information can be used to help:

" Improve individual care

" Understand more about disease risks and causes

" Improve diagnosis

" Develop new treatments and prevent disease

" Plan services

" Improve patient safety

Evaluate Government, NHS and Social Care policy

It helps you because:

Accurate and up to date information assists us in providing you with the best possible care.

If you see another healthcare professional, specialist or another part of the NHS, they can readily access the information they need to provide you with the best possible care.