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We have teamed up with Aspire Pharmacy who operate in house and deliver to all areas (or you can collect from Railway Road).
As they are based in house any requests or problems are dealt with quickly by the Pharmacy or the Practice.
You can order repeats directly from Aspire pharmacy. Please note this is OPTIONAL. If you wish to register or receive more information please phone 01695 580022.
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We are a training practice based across West Lancs.
We work with one set of clinicians and information systems across three sites.
We are committed to improving access and quality. We aim to provide a wide range of enhanced services for our patients.
We operate the Talk and Treat telephone consultation system.
NEW NURSE LED WALK IN CLINICS:
REGISTRATION BEFORE 10am.
These clinics are run by experienced independent prescribers.
Following discussion and help from the Patient Participation group we are implementing walk in clinics, these are for acute minor illnesses and are on a sit and wait basis.
Open Surgery -These clinics are for patients who feel they need to be seen quickly and are too unwell to wait until the next bookable routine appointment. To enable us to provide this service, only one problem can be dealt with and you will be asked to book a routine appointment if you have more than one issue you wish to discuss. All patients are booked in at the reception desk and are seen in order of arrival although patients presenting with a medical emergency may be seen as a priority. Please bear with us as we try to perfect the system.
WALK IN CLINIC TIMES.
Monday Sandy Lane 08.30 - 10.00am
Tuesday Hillside 08.30 - 10.00am
Wednesday Railway Rd 08.30 - 10.00am
Thursday Railway Rd 08.30 - 10.00am
Friday Sandy Lane 08.30 - 10.00am
WE CANNOT DEAL WITH THE FOLLOWING IN WALK IN CLINICS:
Routine contraception (emergency contraception will be seen)
Chronic disease monitoring
Sick notes/private letters/medical and holiday insurance
Review of recent hospital appointment
If in doubt please check with reception to avoid unnecessary waiting
Any patient that attends the surgery, or contacts the surgery by telephone and has any concerns or issues that they are unhappy about , or they have experienced something that has gone wrong for them, they will now be helped by our “PATIENT FRIEND”. We want the patient to have a point of contact at the practice where they can voice their concerns or deal with any issues they may have, and to know that we are listening and that changes will be made if need be.